Find your anwers here

How long does shipping take?

Shipping cost will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.

How long will it take to ship my order?


Standard shipping usually takes 5–10 business days, depending on your location. You’ll receive a tracking number once your order is on the way!

Where do you ship?


We currently ship worldwide! Shipping times and fees may vary depending on your location. You’ll see all details at checkout.

How can I track my order?.


Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real time.

I'd like to return or replace my order.

If you’re not completely happy with your purchase, you can return or request a replacement within 14 days of receiving your order. Items must be unused, in original condition, and in their original packaging.

If your item arrived damaged, defective, or incorrect, please contact us at vavshopmx@gmail.com with your order number and a photo of the issue — we’ll make it right as quickly as possible.

Please note:

We do not cover return shipping costs unless the product is faulty.


Refunds are processed back to your original payment method within 5–7 business days after we receive your return.


Sale items and gift cards are non-refundable.






I'd like to cancel my order.


If your order hasn’t been shipped yet, we may be able to update or cancel it. Contact us ASAP and we’ll do our best to help.

Couldn't find your answer?

We are here to help. if you couldn't find the information you were looking for, please reach out to us directly. our team is eager to assist you.